Analytics

Hunger Free Colorado · Denver County · 4 May – 18 Aug 2026 · 823 intakes · Sample data

The headline

This period, Hunger Free Colorado handled 823 intakes for Denver County — 69% of them outside opening hours, when the office was closed. 50% were completed without a caseworker, freeing an estimated 125 caseworker hours for the people who most need one. The biggest single driver of demand was snap (food) (48%).

Intakes handled
823
Intakes handled this period
Captured after hours
69%
569 intakes outside opening hours
Completed without a caseworker
50%
Ready with no extra caseworker time
Caseworker hours freed
125
At 18 minutes saved each
01 — Demand & timing

When people actually apply

Demand over time

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What this means

Monthly volume is easing, peaking in Jul 2026.

Applications taken after hours

69%

of intakes arrived when the office was closed — evenings, weekends, and before 8am / after 5pm.

What this means

569 intakesyour team couldn't have taken during opening hours alone.

Busiest times — day of week × time of day

12am
4am
8am
12pm
4pm
8pm
Mon
Tue
Wed
Thu
Fri
Sat
Sun
What this means

Demand concentrates on Saturday around 8pm–10pm.

02 — What people apply for

The programs driving demand

What people apply for

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What this means

SNAP (food) is the single biggest driver at 48% of all intakes.

Programs over time

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What this means

The mix shifts month to month — watch for one climbing steadily.

03 — Outcomes & routing

What happened to every intake

Where every intake went

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What this means

50% completed without a caseworker; 23% needed a human.

Completed without a caseworker

50%

Drafted from the client's record and handed over ready to submit.

What's escalating

23% of intakes needed a caseworker. Most often:

  • SNAP (food)51%
  • Medicaid24%
  • Cash / TANF13%
  • Housing / LEAP7%
04 — Quality & safety

Doing it well, and doing it safely

4.2/ 5
Avg. form-fill quality
94%
Eligibility routed correctly

Expedited / urgent needs caught

36

Applicants flagged for expedited SNAP or urgent support they might otherwise have waited on.

What this means

Every urgent case surfaced is a family that gets help in days, not weeks.

Form-fill quality distribution

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What this means

Most land in the excellent/strong bands — caseworkers start from a near-complete form.

05 — Impact

What this gave your team back

Caseworker time freed
125 hrs

From 415 intakes completed without a caseworker, at 18 minutes saved each.

Demand met after hours
569

Intakeshandled outside office hours — coverage the office couldn't provide on its own.

Assumptions & method
  • Office hours: Mon–Fri, 8am–5pm. After-hours = evenings, weekends, and before 8am / after 5pm.
  • Time saved: 18 minutes per intake completed without a caseworker (editable per site).
  • Data: Sample data modeled on PEAK Pro intake patterns — not real applicants.